The technical process of the main products of Guangdong Benlang New Materials Co., Ltd. is mature and stable. Among them, the metal bond diamond tool product and the resin bond diamond tool product can replace the diamond bitumin bond silicon carbide tool within a certain range. The sales of Benlang new materials mainly use the direct sales method directly facing the end users. The direct sales model reduces the intermediate links and improves the profit margin of product sales. At the same time, Benlang New Materials can more directly understand customer needs and provide great convenience for providing customers with efficient and personalized services. Benlang new products always adhere to the sales of independent brands. Since Benlang new products are industrial fast-moving consumer goods, in the face of the domestic market and the exporting country market, customers require products with high quality and reasonable price. Benlang New Materials regards the high cost performance of its products as the main strategy for developing the market and transmitting the brand image. According to the characteristics of each market, it focuses on selling the products that are marketable. Benlang New Materials has set up an overseas sales service department specializing in overseas sales under the marketing center. Expand the international market through a professional international sales team. Benlang New Materials has the right to import and export, and the products are directly exported to customers by Benlang New Materials as a supplier. In this way, the customer directly and Benlang new materials to confirm the technical quality of the product, Benlang new materials according to the sales contract or order to issue goods, the relevant information is submitted to the customs broker for customs declaration, and notify the logistics company loading and shipping, Benlang The new materials are subject to sales receipts based on customs declarations and shipping documents issued by the customs (whichever is later). After-sales service is an important part of Benlang's new material sales work. Benlang New Materials has established a perfect after-sales service system. All sales departments have technical service personnel to respond to customers' various service needs in a timely manner, providing customers with professional and high-quality products. After sales service. In order to better do the after-sales service, Benlang New Materials focuses on strengthening the training and assessment of technical service personnel to ensure that all sales areas are equipped with sufficient after-sales service personnel. Benlang New Materials has developed a customer technical service plan, requiring technology. Service personnel can respond to customers' technical service requirements at any time, track the use of new products of Benlang, collect relevant information, improve customer satisfaction of Benlang new products, and provide basis for improving the quality of new products and developing new products.
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